Returns & Exchanges
At My Dream Cake, we want you to be completely satisfied with your purchase. If your baking supplies or cake decorating tools do not meet your expectations, you can return them within 30 days of delivery provided they are in original, unopened packaging.
Initiate a Request
Contact our customer support team via email with your order number and a brief explanation of why you wish to return the item.
Pack Your Items
Carefully place the unused products in their original packaging to ensure they are not damaged during transit back to our warehouse.
Ship the Package
Affix the provided return label to your parcel and drop it off at any authorized shipping location or local post office.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund or store credit within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing